Website Terms & Conditions

1. Who We Are

theclinpsychgroup.com is operated by The Clinical Psychology Group (‘TCPG’, ‘we’, ‘us’, ‘our’), a specialist psychology practice providing clinical psychology services to parents, carers, children, and young people.

We are regulated by the Health and Care Professions Council (HCPC) and our clinicians are members of the British Psychological Society (BPS).

To contact us: info@theclinpsychgroup.com

2. Accepting These Terms

By accessing and using this website, you confirm that you accept these Terms and Conditions and agree to comply with them. If you do not agree, please do not use this website.

We recommend you save or print a copy of these terms for your reference.

These Terms and Conditions should be read alongside our other policies, which also apply to your use of this website:

• Privacy Policy — how we collect and use your personal data
• Cookie Policy — how we use cookies on this website

If you purchase services from us, separate service terms will apply and will be provided to you at the point of engagement. If you purchase digital products from our website, those sales are governed by the terms of our digital products provider (Payhip).

3. This Website Is Not a Clinical Service

A formal therapeutic or clinical relationship with TCPG is only established following a signed agreement and initial consultation with a registered practitioner. Until that point, no clinical relationship exists, regardless of any communication exchanged via this website.

Always seek the advice of a qualified mental health professional regarding any questions you may have about a mental health condition. Do not disregard professional advice or delay seeking it because of something you have read on this website.

4. This Website Is Not for Emergencies or Crisis Support

5. Changes to These Terms and the Website

We may update these Terms and Conditions from time to time. The date at the top of this page shows when they were last revised. Please check back periodically. Continued use of the website after changes have been posted constitutes acceptance of the revised terms.

We may also update and change the content of our website at any time without notice. We do not guarantee that the website, or any content on it, will always be available or uninterrupted. We may suspend, withdraw, or restrict access to the website for business or operational reasons.

6. Intellectual Property

All content on this website — including text, articles, graphics, images, logos, and other materials — is owned by or licensed to TCPG and is protected by UK and international copyright law. All rights are reserved.

You may print or download content from this website for your own personal, non-commercial use only. You must not:

• Modify or reproduce any content without our written permission
• Use content for commercial purposes without obtaining a licence from us
• Remove any copyright or attribution notices
• Present any content as your own work

If you wish to use any content from this website beyond personal use, please contact us at info@theclinpsychgroup.com.

7. Accuracy of Information

We make reasonable efforts to ensure that the information on this website is accurate and up to date. However, we make no representations, warranties, or guarantees that the content is accurate, complete, or current. We are not liable for any errors or omissions in the content of this website.

Information about our services, fees, and availability is provided in good faith but may change. Please contact us directly to confirm current details before booking or making decisions based on website content.

8. Referrals to Associates and Other Providers

From time to time we may refer enquiries or clients to trusted associates or other healthcare providers who work independently from TCPG. If you choose to work with one of these professionals, please be aware that:

• Their services are provided independently of TCPG and are governed by their own terms and conditions
• TCPG is not responsible for the services they provide
• Referrals are always made in your best interests and with your consent
• We may receive a referral fee in some cases; this does not affect the fee you pay to the provider

Please review the terms and privacy policy of any provider before proceeding with their services.

9. Limitation of Liability

Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot lawfully be excluded.

Subject to the above, TCPG is not liable for:

• Any loss or damage arising from your use of, or inability to use, this website
• Any reliance placed on the information or content on this website
• Loss of profit, business, or opportunity arising from use of this website
• The content or practices of any third-party websites linked from this website

This website is provided for personal, non-commercial use. We have no liability for any commercial loss arising from its use.

10. Third-Party Links

This website may contain links to third-party websites, resources, and platforms. These links are provided for your information and convenience only. We do not control those websites and are not responsible for their content, privacy practices, or accuracy. Links should not be interpreted as our endorsement of those websites.

When you leave our website, we encourage you to read the terms and privacy policy of any website you visit.

11. Website Security

We do not guarantee that this website is free from viruses or other harmful code. You are responsible for configuring your own device and software to access this website safely.

You must not misuse this website by introducing malicious code, attempting to gain unauthorised access, or conducting any attack on the website or its infrastructure. Such conduct constitutes a criminal offence under the Computer Misuse Act 1990 and will be reported to the relevant authorities.

12. Your Personal Data

We collect and process personal data when you use this website in accordance with our Privacy Policy and Cookie Policy. Please read these carefully to understand how we use your information.

13. Linking to This Website

You may link to our homepage provided you do so in a way that is fair, legal, and does not damage or misrepresent our reputation. You must not:

• Suggest any form of association with, approval of, or endorsement by TCPG where none exists
• Frame our website within another site
• Link to any page other than the homepage without our written permission

We reserve the right to withdraw linking permission at any time. To request permission to link to or use content from our website, please contact info@theclinpsychgroup.com.

14. Governing Law

These Terms and Conditions are governed by the laws of England and Wales. Any disputes arising from your use of this website will be subject to the exclusive jurisdiction of the courts of England and Wales, except that residents of Scotland may bring proceedings in Scotland and residents of Northern Ireland may bring proceedings in Northern Ireland.

This website is directed at users in the United Kingdom. We make no representation that its content is appropriate for use outside the UK.